Cookie Policy & User Preferences

At ZainCare, we use cookies and similar tracking technologies to improve our marketplace performance, handle authentication, keep items in your shopping cart, and personalize your experience.

What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log info and visitor behavior patterns. They are used to make the website function properly.

Strictly Necessary Cookies

These cookies are essential for our website's core operations, enabling secure logins, patient identity verification, and maintaining cart states during diagnostics checkouts.

Performance & Analytics

We use third-party analytics (such as Google Analytics) to monitor traffic patterns and user actions, helping us diagnose booking flow issues and improve layout speed.

Managing Your Cookie Choices

You can configure your browser to reject cookies or warn you before accepting them. Disabling cookies may prevent certain site features, like patient logins and diagnostic orders, from working.

Compliance Standards

ZainCare handles cookie preferences in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection. We store only essential preferences locally.

Privacy Request

Submit data access, deletion, or cookie preferences queries directly to our Data Protection Officer.